Privacy Policy

Last updated: 2026-10-02

Template: have your attorney review. Not legal advice. Highlighted items in [brackets] still need the business's details.

About this policy

We respect your privacy. Here is how [Company legal name], trading as Dr. Mitch Rice, handles personal information gathered through [Website address], through your messages to us and through orders for our dietary supplements. Privacy questions go to [Support email].

What we collect

We collect three kinds of information:

• details you provide, such as your name, email address, phone number, billing and delivery addresses, what you order, your messages and any quiz or survey answers;
• technical data gathered automatically through cookies, pixels and similar tools, such as IP address, device and browser type, pages you view and the referring site; and
• order and delivery updates from the companies that process and ship orders.

Card details are entered directly with our payment processor, and we never store full card numbers.

How we use it

Your information helps us:

• complete orders, deliver what you bought and answer support requests;
• keep you updated on orders and, with permission where required, send marketing;
• improve the site and measure the effectiveness of our advertising;
• stop fraud and meet our legal, tax and accounting obligations.

Service providers

Only providers working for us under contract receive personal information, and only to do that work: payment processing: our payment processor;; email and messaging: our email service;; analytics: analytics tools;; shipping carriers and fulfilment partners;; professional advisers, and authorities where the law requires it;; a buyer or successor if our business is sold or merged.

Your personal information is not sold for money.

How we protect information

We protect personal information with reasonable technical and organisational safeguards; even so, no transmission or storage method can be guaranteed to be completely secure.

Email marketing

You can unsubscribe from marketing emails at any time using the link in each one. Order and account messages continue after you unsubscribe.

Cookies and your choices

Cookies and similar pixels store your preferences and let us measure traffic and ad performance. You may block or clear cookies in your browser settings and use the opt-outs that ad platforms offer; where legally required, we treat Global Privacy Control signals as an opt-out from targeted advertising.

Rights under US state law

Depending on your state (for example California, Colorado, Connecticut, Virginia, Texas and others), you may have the right to know what we hold about you, to get a copy, to correct or delete it, and to opt out of targeted advertising or the sale or sharing of personal information. To make a request, email [Support email]. We will verify your request and answer within the time the law allows, and we will not treat you differently for using these rights. You may appeal a decision by replying to our response.

Health-related information (for example which health products you buy or questions you answer about your health) is used only to provide what you asked for, and is shared only as described here.

Retention

We keep information as long as we need it for the purposes above, including legal, tax and accounting requirements, and then delete or anonymise it.

Children

We do not aim the site at children under 13 or knowingly collect their personal information. Tell us if you think a child has shared information with us and we will remove it.

Updates

If this policy changes, the new version will appear on this page with a new date at the top.

Contact us

Questions about this page? Email [Support email], phone [Support phone], or send post to [Company legal name], [Business mailing address].